Sales Agents Managed Services · B2B Sales Partner

Your B2B sales department, managed by Amara

Build your sales pipeline without building the entire sales department. Amara Capital provides outsourced B2B sales management for companies that want to grow revenue without the cost, complexity and management burden of an in-house sales team.

We recruit, train, deploy, manage and measure industry-matched sales professionals on your behalf, using a structured sales process, CRM, sales management and performance reporting.

Your sales growth. Our managed expertise. Shared success

Kenya | Uganda | Tanzania | Rwanda | South Sudan

The real problem

Stop hiring salespeople, start building a sales engine

Building an effective B2B sales function requires far more than hiring salespeople. It requires all of this, working together, every month:

  • The right sales talent
  • Industry-specific knowledge
  • Lead generation
  • Defined target accounts
  • Sales scripts and messaging
  • CRM and pipeline management
  • Sales coaching
  • Performance management
  • Follow-up discipline
  • Sales forecasting
  • Reporting and accountability
  • Someone accountable for the number

Amara brings these capabilities together into one managed service. Instead of building the sales function yourself, outsource it to us.

The managed service

What we manage for you

01

Sales strategy

We define your target market, ideal customer profile, buyer personas, territories, sales proposition and go-to-market approach.

02

Sales talent

We recruit and deploy sales professionals whose experience matches your industry, product, market and territory.

03

Sales training

Your team receives our structured sales training, together with product knowledge sessions delivered by you, so they sell your product with authority. Training and technology are covered in the model; the cost of running your own product sessions sits with you.

04

Lead generation

We identify and develop qualified prospects through targeted outbound, prospecting, referrals, partnerships and other agreed channels.

05

Pipeline management

Every opportunity is captured and managed in Zoho CRM, from first contact through qualification, proposal, negotiation and closing.

06

Sales management

Amara provides ongoing supervision, coaching, pipeline reviews, performance management and sales optimisation.

07

Zoho CRM and reporting

You receive visibility into leads, meetings, proposals, opportunities, conversions, pipeline value, sales performance and revenue, all from a single Zoho CRM instance configured for your business.

08

Performance management

Amara sets and manages internal sales targets and activity KPIs for the deployed team, whether or not you have set a revenue target of your own, and we measure outcomes against them and continuously improve the sales process.

Engagement models

Three ways to work with Amara

Every engagement is scoped around your business rather than forced into a one-size-fits-all package. Most clients start with a pilot, then settle into one of these models.

Model 1

Amara Sales Network

You manage. We provide the sales talent.

For companies that already have sales management capability but need additional commission-based sales professionals. We recruit, screen, match and onboard industry-relevant independent sales professionals.

  • Sales talent sourcing, screening and assessment
  • Industry matching and product onboarding
  • Standard sales training
  • Commission administration and single-invoice billing
  • Replacement support

Commercial model: performance-based. You pay agreed commissions to the deployed professionals plus Amara's management fee.

Ask about the Sales Network
Model 2 · Most popular

Managed Growth

Amara manages your sales team.

For growing companies that need a dedicated sales team but do not want to build and manage the entire sales operation internally. Best for 4 to 10 sales professionals.

  • Dedicated sales team plus sales manager or team leader
  • Lead generation and target account development
  • Sales scripts, playbooks and Zoho CRM
  • Weekly pipeline reviews and sales coaching
  • KPI tracking and monthly performance reporting
  • Replacement of underperforming professionals
  • Client account management

Commercial model: activation from KSh 190,000 (USD 1,475), annual account management from KSh 190,000 (USD 1,475), plus tiered performance commission on gross sales.

Request a Managed Growth team
Model 3

Managed Scale

Amara becomes your outsourced sales department.

For companies that want Amara to take responsibility for a significant part of their sales execution across multiple products, territories or countries. Best for 11 to 50+ sales professionals.

  • Everything in Managed Growth
  • Dedicated account management and multiple teams
  • Regional and territory management
  • Channel partner and key-account development
  • Advanced dashboards and sales forecasting
  • Quarterly business reviews and market expansion support
  • Priority recruitment pipeline

Commercial model: activation and annual account management scoped to the operation, plus tiered performance commission on gross sales.

Discuss a Managed Scale solution

Our commercial model

Simple, transparent and aligned to performance

Three components, nothing hidden: a one-off activation fee to set your sales engine up, an annual account management fee set at the same figure as your activation fee, and a performance commission on the gross sales your team generates. All figures shown are exclusive of government taxes. Recruitment, Zoho CRM, training, reporting, marketing and lead generation are all covered within the model at no separate charge.

EngagementTeam sizeOne-off activation feeAnnual account management feePerformance commission
90-Day Pilot 1 to 2 professionals KSh 85,000 (USD 660), credited to your account if you proceed within 30 days of day 90 Not applicable during the pilot Tiered on gross sales, from the first sale
Managed Starter 1 to 3 professionals KSh 95,000 (USD 740) KSh 95,000 (USD 740) per year Tiered on gross sales
Managed Growth 4 to 10 professionals From KSh 190,000 (USD 1,475) From KSh 190,000 (USD 1,475) per year Tiered on gross sales
Managed Scale 11 to 50+ professionals Scoped to the operation Scoped to the operation Tiered on gross sales

What you pay for, and what is covered

Most of what it takes to build a sales engine is inside the model already. Here is exactly what sits where.

What we provideHow it is charged
One-off activation
We align, set up and activate your sales engine for success from day one
Payable
Zoho CRM, training and technology reporting
CRM setup, sales training and real-time reporting
Covered
Account management
Dedicated account management to ensure strategy execution, optimisation and growth
Payable annually
Sales agent recruitment
We recruit, vet and onboard high-performing sales professionals for you
Covered
Client product knowledge sessions
Your team onboards and aligns our professionals on your product. The cost of delivering these sessions sits with you
Mandatory, your cost
Performance commission on gross sales
Our success is tied to yours. We earn when you sell and grow
Payable
Marketing and lead generation
We generate qualified leads and build your pipeline with proven outreach
Covered
Travel outside the agreed territory
Where your engagement requires professionals to sell outside their agreed territory, including in another country, travel and accommodation are invoiced at cost and pre-approved by you in writing
Payable at cost
Sales digital assets
Sales collateral, pitch decks, proposals and one-pagers built for your company
Optional, quoted separately

Performance commission

Performance commission is calculated on the sales your Amara team generates each calendar month, in bands, so the rate rises only on the portion of sales in each band.

Monthly sales generatedCommission on that portion
First KSh 500,000 (USD 3,880)10%
Portion from KSh 500,000 (USD 3,880) to KSh 1,500,000 (USD 11,630)17.5%
Portion above KSh 1,500,000 (USD 11,630)23%

You pay one commission to Amara. We contract the sales professionals under their own independent sales partner agreements and remunerate them directly, so the team's remuneration structure is agreed with you at scoping and administered by Amara thereafter, and you never chase payouts or handle sales payroll. Commission is charged only on sales actually generated, so in a month with no sales there is no commission to pay. Worked example: KSh 1,200,000 (USD 9,300) of monthly sales attracts commission of KSh 172,500 (USD 1,340). KSh 4,000,000 (USD 31,000) of monthly sales attracts KSh 800,000 (USD 6,200).

All engagements are subject to a signed Managed Sales Services Agreement before commencement. Fees cover the agreed team capacity and sales management infrastructure. Performance commission is agreed in writing per engagement and is based on gross sales generated by the deployed team. United States Dollar figures shown in brackets are indicative only, converted at KSh 129 to USD 1 as at 14 August 2026, and are restated at the prevailing rate when your proposal is issued. Invoices are raised in Kenyan Shillings unless we agree otherwise in writing. All fees and commissions quoted are exclusive of government taxes, including Value Added Tax where applicable, which are charged in addition at the prevailing rate. Travel and accommodation outside the agreed territory are invoiced at cost, subject to your written approval in advance. Minimum engagement after a pilot is 6 months.

01

One-off activation fee

A one-time fee covering sales strategy and discovery, ideal customer profile development, sales process design, Zoho CRM configuration, recruitment and matching, product onboarding, sales playbooks and team mobilisation.

02

Annual account management fee

Covers dedicated account management for the year: strategy execution, sales management and supervision, Zoho CRM licences and administration, pipeline management, coaching, performance management and your reporting cycle.

03

Performance commission

A banded fee on monthly sales generated: 10% on the first KSh 500,000 (USD 3,880), 17.5% on the portion to KSh 1,500,000 (USD 11,630) and 23% above that. This is your all-in sales cost, and it covers the professionals' own remuneration, which Amara pays. It is charged only on sales actually generated, so Amara earns more only when your revenue grows.

Your investment depends on

  • Number of sales professionals
  • Market and country coverage
  • Product complexity
  • Length of the sales cycle
  • Level of sales management required
  • Lead-generation requirements
  • Expected sales volume
  • Channel development requirements

Complete the sales assessment and we will return a written proposal with the activation fee, annual account management fee, performance terms and team structure scoped to your business.

Request a managed sales proposal

Recommended starting point

Start with a 90-day pilot

Prove the sales model before you scale it. Not sure how large your sales team should be, or whether outbound will work for your product? Run a structured 90-day pilot with a small team for an activation fee of KSh 85,000 (USD 660), covering setup, one to two sales professionals, Zoho CRM, sales management and the full 90-day report. Performance commission applies on gross sales from the first sale, on the same tiered scale as a full engagement, so you pay for results as they arrive. Proceed to a managed engagement within 30 days of day 90 and the entire KSh 85,000 (USD 660) is credited to your account, so a pilot that works costs you nothing extra. No annual account management fee during the pilot, and no obligation to scale afterwards.

During the pilot we establish

  • Your ideal customer profile and target account list
  • Sales messaging and sales process
  • Sales activity benchmarks
  • Pipeline conversion rates and sales cycle length
  • Cost of acquisition and revenue potential
  • Best-performing customer segments and channels

At day 90 we decide together

ScaleOptimiseChange target marketExpand geographicallyAdjust the team

No guesswork and no long lock-in before the model is proven. We use the sales data to make the next decision, together. Proceed within 30 days of day 90 and your KSh 85,000 (USD 660) activation fee is credited in full against your managed engagement.

Start my 90-day pilot

Choosing

Which model is right for you

Your requirementBest Amara solution
We need a few commission-based salespeopleAmara Sales Network
We have salespeople but need Amara to manage themManaged Growth
We need Amara to build and manage our sales teamManaged Growth
We need sales management, CRM and reportingManaged Growth
We want to expand into new territoriesManaged Growth or Managed Scale
We need a regional East Africa sales operationManaged Scale
We want to outsource most of our sales functionManaged Scale

How we work

Our sales process, from prospect to revenue

  1. Define

    We understand your products, market, customers, sales objectives and commercial model.

  2. Target

    We define your ideal customer profile and build a targeted account list.

  3. Recruit

    We select sales professionals with relevant industry, product and territory experience.

  4. Train

    We onboard the team on your products, value proposition, buyer journey, objections and sales process.

  5. Prospect

    The team identifies and engages qualified decision-makers through targeted outbound and relationship-led selling.

  6. Qualify

    Leads are qualified against agreed criteria before entering the active sales pipeline.

  7. Convert

    Sales professionals conduct meetings, demonstrations, presentations, proposals and negotiations.

  8. Close

    Qualified opportunities are progressed to purchase order, contract or payment.

  9. Measure

    Every activity and opportunity is captured in Zoho CRM.

  10. Optimise

    We analyse the data, identify bottlenecks and continuously improve conversion.

Complete visibility

One sales team, one Zoho CRM, one version of the truth

Your sales team operates inside Zoho CRM under Amara's sales management system, so you never have to rely on WhatsApp updates, spreadsheets or verbal reports to know what is happening. Here is the monthly management report you receive.

PipelineKSh 42.5M
Sales generatedKSh 8.4M
Target achievement112%
Qualified opportunities37
Meetings held64
Proposals submitted22
Deals won9
Conversion rate24%

Sample report layout, shown with example figures rather than client data. Your report also covers leads generated, target accounts, outreach and calls, deals lost, salesperson performance, target versus actual and the forward sales forecast.

Your sales pipeline becomes measurable. No CRM record, no recognised sales activity.

Fit

Built for B2B growth

Our managed model is built for businesses where sales require targeted prospecting, relationship building, decision-maker engagement and structured follow-up. If your product requires a salesperson to identify, engage, educate and convert a decision-maker, the model is likely to be a strong fit. These are the sectors we serve today, and we are open to any industry that fits the model. Engagements in licensed or regulated sectors are scoped separately, so talk to us first.

Healthcare & Medical ServicesEnvironmental & Waste ManagementTechnology & SaaSProfessional ServicesTraining & EducationManufacturingBusiness ServicesFMCG & DistributionCorporate SolutionsConsulting

Regional

Take your sales beyond Kenya

Amara supports companies building sales capacity across East Africa. Our network currently supports sales activity across Kenya, Uganda, Tanzania, Rwanda and South Sudan. Where a team works outside its agreed territory, travel and accommodation are invoiced at cost and approved by you in advance. Professionals based outside Kenya are contracted and paid in United States Dollars by bank transfer, so cross-border deployment carries no payment friction for you.

Establish

  • Country sales teams
  • Regional sales representatives
  • Market-entry sales campaigns

Develop

  • Targeted prospecting
  • Channel partners
  • Distributor relationships

Grow

  • Key-account development
  • Territory management
  • Regional sales management

Start in one market. Scale when the model works

Why Amara

You get more than salespeople

Industry-matched talent

We do not simply send you available salespeople. We match talent to your industry, product, buyer and territory.

Managed performance

Your sales team operates under defined KPIs, a documented sales process and regular performance reviews.

One accountable partner

Instead of managing several independent salespeople, you have one accountable partner in Amara Capital.

Technology-enabled

Your sales activities and pipeline are managed in Zoho CRM with structured reporting, not memory and messaging apps.

Flexible capacity

Start with a pilot or a small team and scale as your pipeline and revenue grow.

Performance-aligned

Our model combines predictable fixed fees with performance-based compensation, so we win when you do.

What we do not do

We do not stop at recruitment and walk away. We are not a call centre. We are not a lead-list provider. Our role is to turn your commercial strategy into a functioning, measurable sales operation, and to stay accountable for it month after month.

Next step

Ready to outsource your sales function

Tell us what you want to sell, who you want to sell to and where you want to grow. We will assess your requirements and come back with the recommended Amara model, team structure, sales process and commercial arrangement.

60-second assessment

Which Amara model fits your business

Answer six questions and we will tell you which engagement to ask for, before you speak to anyone.

01Do you have a sales manager who can run a team day to day?

Yes, we do No, we need Amara to manage

02How many sales professionals do you need?

1 to 3 4 to 10 11 or more Not sure yet

03Do you need Amara to generate leads and build the target account list?

Yes No, we supply the leads

04Do you need CRM, pipeline management and monthly reporting?

Yes, set it up for us No, we have our own

05Have you already proven this product sells in this market?

Yes, we have sales history No, this is new or untested

06How many countries do you want to sell in?

One Two or more
Answer all six questions to see your result.
  1. Complete the sales assessment

    The form captures your company, industry, products, average deal value, target customers, countries, current sales performance and team, desired team size, sales cycle, existing customer database, CRM and revenue target, plus whether you are considering the Sales Network, Managed Growth or Managed Scale.

  2. Scoping call within 2 business days

    An Amara sales consultant works through your answers, tests the assumptions and confirms whether a pilot or a full engagement is the right starting point.

  3. Written proposal

    You receive the recommended model, team structure, sales process, KPIs, activation fee, annual account management fee and performance terms in writing.

  4. Sign the Managed Sales Services Agreement

    Before any work begins, both parties sign a Managed Sales Services Agreement setting out scope, team structure, KPIs, fees, performance terms, data ownership, confidentiality and term. Services commence only once it is signed.

  5. Mobilise

    We run discovery, build your ICP and target list, configure Zoho CRM, recruit and onboard the team, and start selling.

Start your sales assessment

About 10 minutes. The more detail you give us, the sharper the proposal that comes back.

Open the sales assessment form

Prefer to talk first? Email partnerships@amaracampus.com or WhatsApp +254 718 685 580

For sales professionals

Join the Amara sales talent network

Our clients get industry-matched teams because we invest continuously in the professionals behind them. Applications are free, always. We recruit for commission-based roles, full-time sales roles, managerial roles and our sales and marketing internship programme.

Sales professionals

Sell for vetted companies across insurance, microfinance, real estate, investments, health, SaaS and more. You are matched to industries where your experience shines, paid in full and on time through Amara, and supported with continuous training and coaching.

Apply as a sales professional

Sales and marketing internship

No sales experience yet? Our internship gives early-career talent hands-on exposure to live client campaigns, structured training from Amara Campus coaches, and a direct pathway into paid commission roles. Select the internship option on the form when applying.

Apply for the internship programme

Questions from candidates and interns go to team.amara@amaracampus.com.

Common questions

Frequently asked questions

Are the sales professionals employees of Amara or of the client?

Under the Managed Sales Force model, sales professionals are engaged by Amara Capital under independent sales partner agreements and deployed as part of Amara's managed sales network. They are not your employees, so you carry no payroll, PAYE, NSSF, SHIF, leave or severance obligations, and no responsibility for their recruitment, supervision or remuneration. The precise contractual and statutory treatment is set out in the client agreement and applicable law. Where we recruit staff for you to employ directly, through the Amara Sales Academy, those hires join your business on your own contracts and are fully yours.

Is there a contract to sign before you start?

Yes. A Managed Sales Services Agreement must be signed by both parties before services commence. It sets out the agreed scope, team structure and capacity, KPIs, activation fee, annual account management fee, performance commission, invoicing and payment terms, replacement process, confidentiality, data ownership, term and exit provisions. Nothing is left to a verbal understanding, which protects both sides.

Does Amara guarantee sales?

No, and be cautious of anyone who does. We do not guarantee a particular revenue outcome. We commit to agreed sales activities, process, management, reporting and KPIs. Sales results also depend on your product, pricing, market, sales cycle and fulfilment.

What if we have not set a revenue target?

That is common, and it does not hold up the engagement. Amara sets internal sales targets and activity KPIs for the deployed team based on your product, pricing, market and sales cycle, and reports performance against them. Where you do have a target, we build the plan around it. Where you do not, we establish one from the first ninety days of real data rather than guessing at the outset.

Do we manage the sales professionals day to day?

No, and that is the point of a managed engagement. Amara recruits, contracts, trains, supervises, coaches, sets internal targets for and remunerates the team. You deal with one account manager at Amara and receive periodic reporting on pipeline, activity and results, rather than managing individuals, chasing updates or handling commission questions. If you would rather manage the team yourself, ask us about the Amara Sales Network, where we supply and administer the professionals and you run them.

Do we pay the sales professionals separately?

No. Your commercial relationship is with Amara Capital only. We contract each sales professional under an independent sales partner agreement and remunerate them directly under that agreement, so you receive one invoice and never handle individual statements or payouts. Professionals based in Kenya are paid in Kenyan Shillings by mobile money or bank transfer, and professionals based outside Kenya, including in Uganda and Tanzania, are paid in United States Dollars by bank transfer. The remuneration structure for your team is agreed with you at scoping, because it varies by industry, product and deal size, and Amara administers it from there.

How is performance commission calculated?

In bands, on the sales your Amara team generates each calendar month: 10% on the first KSh 500,000 (USD 3,880), 17.5% on the portion between KSh 500,000 (USD 3,880) and KSh 1,500,000 (USD 11,630), and 23% on the portion above KSh 1,500,000 (USD 11,630). This is an all-in rate: it covers the sales professionals' own remuneration, which Amara pays, as well as recruitment, training, supervision, Zoho CRM, reporting and replacement. Only the portion in each band attracts that band's rate, so there is no cliff where one extra shilling of sales sharply increases your fee. Commission is charged only on sales actually generated in that month.

Why is there an activation fee and an annual account management fee?

The activation fee funds the work done before a single sale is possible: sales strategy and discovery, ideal customer profile development, sales process design, Zoho CRM configuration, recruitment and matching, product onboarding, playbooks and team mobilisation. The annual account management fee funds the year-round infrastructure that keeps the engine running: account management, sales supervision, CRM licences and administration, coaching, performance management and your reporting cycle. Everything else, including recruitment, training, technology reporting, marketing and lead generation, is covered within the model at no separate charge, and the performance commission means we earn most when you sell most.

What happens if we need the team to travel?

Selling within the agreed territory carries no travel charge. Where your engagement requires professionals to work outside that territory, for example covering branches in another county or another country, travel and accommodation are invoiced at cost. Nothing is booked without your written approval of an estimate first, so a travel cost never appears on an invoice you have not already seen. Territories, and the approval process for working beyond them, are set out in the Managed Sales Services Agreement.

Are your prices inclusive of tax?

No. Every figure published on this page, and every figure in your written proposal, is exclusive of government taxes. Value Added Tax and any other applicable government taxes are charged in addition at the prevailing rate and shown separately on your invoice.

What is not included?

Two things. First, product knowledge sessions are delivered by you, because nobody knows your product as well as your team does, and the cost of running those sessions sits with you. Second, sales digital assets such as branded collateral, pitch decks, proposals and one-pagers are optional and quoted separately on a needs basis. Everything else in the model, recruitment, standard sales training, Zoho CRM and technology reporting, marketing and lead generation, supervision and replacement, is covered.

Can we start with a small team?

Yes. We recommend the 90-day pilot for companies testing a new sales channel, product or market, and Managed Starter for teams of 1 to 3 professionals.

Can Amara manage sales across East Africa?

Yes. We can structure country teams, regional representatives and market-entry programmes across Kenya, Uganda, Tanzania, Rwanda and South Sudan, depending on your product, target market and commercial opportunity.

Can we use our existing salespeople?

Yes. A managed engagement can include Amara-recruited professionals, your existing salespeople, or a hybrid of both, subject to the agreed scope.

Who owns the customer data?

You do. The client retains ownership of its customer and prospect data. Amara processes and manages that information only for purposes agreed under the engagement, subject to applicable data protection and confidentiality requirements.

What happens if a sales professional underperforms?

We monitor individual and team performance against agreed KPIs. Where a professional consistently underperforms, Amara runs a performance improvement or replacement process with you, at no additional recruitment cost within a managed engagement.

What CRM do you use?

Zoho CRM. We configure a dedicated instance for your engagement covering leads, accounts, opportunities, activities, pipeline and performance, and we administer it for you. You receive a structured monthly management report, and dashboard access can be provisioned where the engagement calls for it. Reporting covers pipeline, activity and results. The sales professionals themselves are contracted, managed and remunerated by Amara, so team identities, individual remuneration and internal performance management remain ours to run, which is precisely the management burden you are outsourcing.

How are taxes handled on commissions?

Sales professionals engaged by Amara are independent contractors responsible for their own tax returns and statutory filings. Commission payments are subject to withholding tax at the applicable rate, currently 5%, which Amara deducts and remits at source and evidences by statement. None of this touches your business: you receive one invoice from Amara Capital and carry no payroll, PAYE, NSSF, SHIF or statutory filing obligations for the team.

What training do the sales professionals receive?

Every professional completes our standard sales training covering communication, negotiation, objection handling, closing and CRM use, plus onboarding on your specific product and sales process. Standard training is included and is not specialised to any technical field. Where your product requires expert or specialised training, such as technical product accreditation or sector-specific certification, that training is arranged at the client's cost and Amara coordinates delivery end to end. Continuous training runs monthly in Nairobi with an online option for professionals based elsewhere. Travel and accommodation, where Amara is required to travel, are not included in continuous training.

You focus on building the business. We focus on building the pipeline

Recruit. Train. Deploy. Manage. Measure. Grow.

Amara Capital | Managed Sales Force

Managed B2B sales built for growth. Recruit, train, deploy, manage, measure, grow. Building sales capacity for ambitious businesses across Kenya, Uganda, Tanzania, Rwanda and South Sudan.

Amara Sales Academy · Privacy Policy

Sales Professionals & Interns

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Billing & Finance

billing@amaracampus.com

Amara Capital does not guarantee any particular sales or revenue outcome. Sales professionals deployed under the Managed Sales Force are engaged by Amara Capital under independent sales partner agreements and are responsible for their own tax filings and statutory returns. Commission payments are subject to withholding tax at the applicable rate, currently 5%, deducted and remitted at source by Amara Capital. All fees and commissions are quoted exclusive of government taxes, including Value Added Tax where applicable. Dashboard figures shown are illustrative. Personal data submitted through our forms is used solely for recruitment, matching and engagement administration in line with applicable data protection law. See our Privacy Policy. © Amara Capital.